At Sultas, we pride ourselves on our efforts to provide 100% customer satisfaction. Back in 2006, before we even began operating, we agreed that we wanted to redefine the standard of car repairs. We wanted to create a space in the industry where repairs were carried out to the highest professional standard, whilst taking into equal consideration the needs of our customers.
Thus, our ethos became, and has been ever since, to provide the best quality of work, for fair, competitive prices, always operating with complete honesty and transparency.
Honesty is at the forefront of our work. For every car we repair, service or health check, we do only what is necessary – we never add on extras or undertake work on your vehicle without your permission. If further work is needed, we will always contact you immediately with a clear explanation. Each of our technicians is fully trained to manufacturer standards, and treats every vehicle as if it were their own - so you’re always in good hands.
We consider all of our pricing to be competitive throughout the vehicle repair and servicing industry. We charge a flat fee for labour using the manufacturer's labour times, plus the cost of any necessary parts. We’ll always advise you before moving forward with any repair, and we’ll never push for anything more than exactly what your vehicle requires. All of our parts are guaranteed, whether manufacturer or OEM, meaning your warranty remains intact.
We strive each day to provide the best possible service for all of our customers, regardless of who they are. We are a family run business, and base ourselves around our inclusivity. Over time, we have accumulated a large proportion of repeat customers, who we now consider part of the Sultas family. At Sultas, a friendly face will always be here to welcome you.
If you think we're right for you, feel free to get in touch today!
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